All prices are listed in US dollars. All authorized retailers will receive 50% off the MSRP, plus the cost of shipping. Trade clients (interior designers, architects, art consultants) will receive 20% off the MSRP, plus the cost of shipping. Prices are subject to change without notice. We will cover 50% of the shipping costs for any orders over $500. We cover the cost of postal insurance for any shipments through USPS.
A minimum order will be may be required for some items and will be indicated in the item description. If you have any questions or would like to discuss minimum orders please email email@example.com
No minimum order is required for re-orders. Any re-orders must be paid for within 30 days of the invoice date. Late payments are subject to a 10% late fee for every 30 days past due.
CHANGES TO ORDERS:
Any changes or cancellation to orders must be emailed to firstname.lastname@example.org within 48 hours.
DELIVERY & SHIPPING:
Though your shipment will likely go out sooner, please allow up to 4 weeks for your order to ship. Shipping/handling charges will be calculated and added to your order when you finalize your order. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if the you agree to assume any additional transportation charges.
NATURE OF HANDMADE PRODUCTS:
All of our products are handmade. Due to the nature of our production method, each product may vary slightly.
DAMAGES / DEFECTS:
Please inspect all shipments immediately upon arrival. Please contact Susie Frazier Inc at email@example.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
RETURNS / EXCHANGES:
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
CONSIGNMENT: At this time, we are not able to do consignment.